Welcome to my little bit of the Internet! The purpose of this website is to connect my passion for business process improvement with those who share my passion or could benefit from it. I like the idea of sharing my experience with others to make positive change in the world!

                  Hillary and Norgay

What’s a “Process Sherpa?” On a practical level, I must admit it’s a domain name that hasn’t been taken! Ok, then what’s a Sherpa? Sherpas are the mountain people who live in the Himalayas and they are renown for being guides for mountaineers attempting the treacherous ascent of Mount Everest. These people are natural mountaineers, acclimatized to the oxygen-deprived atmosphere in the mountains. They lead the way, they know the route and the pitfalls, they carry oxygen bottles, and they make the journey possible. Sherpas seem to have been somewhat missed by history. If you’re like me (old!) you grew up being taught that the first person to climb Mount Everest was Sir Edmund Hillary, yet there was no mention of his Sherpa guide Tenzing Norgay! Now I don’t know how Mister Norgay took that snub but let’s assume the role of the Sherpa was to turn the mountaineer’s resources into success. The Sherpa takes the strategic direction from the intrepid mountaineer and turns it into accomplishment, without perhaps need for praise or fame, but satisfaction for a job well done. Part silent partner, part subject matter expert, and part project manager. In this context I seek to be your Sherpa of business process. You bring the strategic goal and I bring the know-how and the execution!

I ask for your strategic direction but what about mine? My objectives are to create awareness of tools, tips, pitfalls on the road to better processes. I want to share my stories – successful ones as well as failures – to engage your interest and open conversations. And I want to do it with my voice intact – I seek to avoid the dry, corporate, and clinical you get from my peers and really make this work FUN! Because life is too short, and I really want to work with fun people! I also NEED your input, your feedback, your stories, because I have so very much to learn!

So welcome aboard! please bring your comments, moaning, wailing, and complaints. Challenge me where applicable, and make me think deeper, because I aim to do the same for you!